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February 11, 2013

After-Hours Support for UW Faculty Using Canvas

Help_60In response to the rising use of Canvas, the full-featured learning management system adopted at the UW autumn quarter, UW-IT now offers after-hours support most evenings, when instructors often work. Get help with Canvas in person (at UW Seattle’s Odegaard Undergraduate Library), via email, or by phone 8:00 a.m. to 10:00 p.m. Monday-Thursday, 8:00 a.m. to 6:00 p.m. Friday, and noon to 10:00 p.m. Sunday. UW-IT also provides 24 X 7 service monitoring and escalation of urgent issues.

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